Anti-Spam Policy

Last updated: October 28, 2024

Exclusiveofferclub is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy outlines the standards we apply to all electronic communications sent through or in connection with our platform, and the expectations we place on users, clients, and partners who interact with our services.

1. Scope of This Policy

This policy applies to all electronic communications associated with Exclusiveofferclub, including but not limited to:

• Emails sent by us to clients, prospects, or subscribers
• Automated notifications and service-related messages
• Communications sent by users through any messaging features of our platform
• Marketing or promotional materials distributed on our behalf

This policy applies regardless of the medium or channel through which the communication is delivered, provided that it originates from or is facilitated by our services.

2. Our Commitment to Responsible Communication

We do not send unsolicited commercial electronic messages. All marketing and promotional communications we send are based on one of the following lawful grounds:

• Explicit consent provided by the recipient prior to receiving the message
• An existing relationship between the recipient and Exclusiveofferclub, where communication is reasonably expected
• A legitimate transactional or service-related purpose directly connected to the recipient's use of our platform

We do not purchase, rent, or acquire email lists from third parties for unsolicited outreach purposes.

3. Identification and Transparency

Every commercial or promotional message we send will clearly identify Exclusiveofferclub as the sender. We will not use misleading subject lines, false sender names, or deceptive headers in any communication. The purpose of each message will be apparent from its content.

All marketing communications will include accurate contact information, including a valid postal address and a means of reaching us electronically.

4. Opt-Out and Unsubscribe Mechanism

Every promotional or marketing communication sent by Exclusiveofferclub includes a clear and functional mechanism for recipients to opt out of future communications. We honour all unsubscribe requests promptly. Once a request is received, we will process it within a reasonable timeframe and cease sending the relevant category of communications.

Opting out of marketing communications does not affect the delivery of transactional or service-critical messages that are necessary for the ongoing use of our platform.

5. Prohibited Conduct by Users

Users of our platform are strictly prohibited from using any features or tools provided by Exclusiveofferclub to engage in spam or unsolicited messaging activity. Prohibited conduct includes:

• Sending bulk unsolicited messages to individuals who have not consented to receive them
• Using harvested, purchased, or otherwise improperly obtained contact lists
• Disguising the origin, sender identity, or purpose of a message
• Using deceptive subject lines or misleading content to prompt message opens or clicks
• Sending messages that contain malicious code, phishing content, or fraudulent offers
• Circumventing opt-out or unsubscribe mechanisms
• Repeatedly contacting individuals who have requested to cease communication

Any user found to be engaging in the above conduct may have their access to the platform suspended or terminated without prior notice.

6. Consent Standards

6.1 Express Consent

Express consent is obtained when an individual takes a clear, affirmative action to agree to receive communications of a specified type. This includes ticking an unchecked opt-in box, submitting a form with a clear disclosure, or verbally confirming consent in a documented interaction. Pre-ticked boxes or bundled consent within general terms do not constitute express consent under this policy.

6.2 Implied Consent

Implied consent may exist where there is an existing, recent, and relevant relationship between the sender and recipient. We apply implied consent conservatively and only where a reasonable expectation of communication can be clearly demonstrated. We do not rely on implied consent as a basis for ongoing or repeated marketing outreach.

6.3 Consent Records

We maintain records of how and when consent was obtained for all contacts in our communication lists. These records are retained for a period sufficient to demonstrate compliance in the event of a query or dispute.

7. Third-Party Senders and Partners

Where Exclusiveofferclub engages third-party service providers to assist with the delivery of communications, those providers are required to comply with the standards set out in this policy. We conduct reasonable due diligence before engaging any provider involved in electronic messaging and include appropriate obligations in our agreements with them.

We are not responsible for spam or unsolicited communications sent independently by third parties who are not acting under our direction or on our behalf.

8. Reporting Spam

If you believe you have received an unsolicited communication purportedly from Exclusiveofferclub, or if you have received a communication through our platform that you consider to be spam, we encourage you to report it to us. You can reach us at:

We investigate all reports and take appropriate action where a breach of this policy is identified.

9. Consequences of Violation

Violations of this policy by users or partners may result in one or more of the following actions:

• Immediate suspension or termination of platform access
• Removal of the ability to send communications through our platform
• Reporting of the conduct to relevant authorities where required
• Legal action where the conduct causes harm or constitutes a breach of applicable law

10. Changes to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices, platform features, or applicable standards. When we make material changes, we will update the date at the top of this page. Continued use of our services following any update constitutes acceptance of the revised policy.

11. Contact

If you have questions about this policy or wish to discuss any aspect of our communication practices, please contact us directly: